What Lawyers Should Be Prepared For When Transitioning into Sales with Shannon Redd on the Dear Future CRO Podcast
- Esther Ayorinde-Iyamu
- Oct 7, 2024
- 3 min read

Transitioning from a legal profession to a tech sales career might seem like a dramatic shift, but with the right mindset and strategies, it can lead to remarkable success. Shannon Redd, a former attorney who excelled in tech sales at Cisco, provides inspiring insights that can guide lawyers contemplating this change. Let’s explore the top five things lawyers should be prepared for when making the transition into sales.
1. Master People Skills and Emotional Intelligence:
As a lawyer, you're already skilled at understanding clients' needs and advocating for their interests. In sales, this translates to a talent for reading people and understanding their emotions and needs. Shannon Redd’s ability to connect with people on a personal level was a cornerstone of her success in tech sales. Cultivating emotional intelligence is essential to build and maintain strong client relationships, which is crucial for driving sales and fostering loyalty.
2. Embrace Continuous Learning and Adaptation:
The tech world moves quickly, and staying updated is vital. Shannon’s journey at Cisco was marked by continuous learning and adaptation, including attending numerous training sessions and mastering pitches. As a former lawyer, you should be prepared to dive into new information, learn about the products and services you’ll be selling, and keep up with industry trends. This continuous learning curve will not only help you adapt but also position you as a knowledgeable and trustworthy advisor to your clients.
3. Leverage Your Unique Background and Identity:
Your background as a lawyer is an asset in tech sales, providing you with unique insights and perspectives. Shannon utilized her identity as an African American woman to build meaningful connections and expand Cisco’s influence. Recognize the value that your legal training and unique personal experiences bring to the table. Whether it’s utilizing your network or understanding the regulatory landscape, leveraging your background can open new opportunities and foster deeper client relationships.
4. Seek Mentorship and Nurture Collaboration:
Finding the right mentors and collaborating effectively with your team can make a significant difference in your transition. Shannon’s mentor, Nick Hamilton, played a pivotal role in her development at Cisco. Seek out mentors who can provide guidance and share their wisdom. Also, sales is a team effort — collaborating with CTOs, marketing professionals, and engineers is crucial. A collaborative approach ensures comprehensive solutions for clients and helps in achieving common goals.
5. Adopt a Customer-Centric Approach:
In sales, understanding and prioritizing customer needs is paramount. Shannon emphasizes positioning yourself and your team as consultants and partners rather than just salespeople. Your legal training equips you with problem-solving skills that are directly transferable to a customer-centric sales approach. Help clients succeed by deeply understanding their problems and providing tailored solutions. This genuine interest in their success will not only drive sales but also build long-term trust and partnerships.
Conclusion:
Transitioning from law to tech sales can be both a challenging and rewarding journey. By honing people skills, embracing continuous learning, leveraging your unique background, seeking mentorship, and adopting a customer-centric approach, you can navigate this career shift successfully. Shannon Redd’s experiences at Cisco highlight the importance of these elements and serve as an inspiring blueprint for lawyers looking to thrive in the world of tech sales. Remember, your skills as an attorney provide a strong foundation — with the right strategies, you can transform and excel in your new career.
Call to Action:
Are you a lawyer considering a shift into sales? Share your thoughts and experiences in the comments below. Join the GrowthQ community or match to your next tech sales role at www.growthq.co
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Tune in to the full episode to dive deeper into Shannon’s experiences and gain more actionable insights here: https://open.spotify.com/episode/5VmAeSwYQamhIxriYo7ppD?si=i2LW6hnvRcWBYBX5kXxPdw
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